What to do when something goes wrong: reporting, acting in an emergency, everyday care and the law.
19 guides
Reporting · Abandonment and mistreatment
How to report an abandoned animal
Abandoning a pet is a crime in Portugal. Learn whom to call and what to record so the report holds up.
Reporting · Abandonment and mistreatment
How to report animal mistreatment
Animals chained without water, beaten, sick without care or kept in degrading conditions: how and to whom to report.
Reporting · Public health
Stray animals, carcasses on the road and public-health risks
Packs of dogs, sick cats in a colony, a dead animal on the road or a bite: each case has its own body.
Reporting · Environmental crimes
How to report environmental crimes
Discharges into rivers, dumped waste and rubble, poisons for animals, illegal hunting or bird trapping: who investigates and what to record.
Emergency · Accidents and run-overs
My pet was hit by a car
Even without visible injuries there may be internal bleeding. How to move the animal safely and reach a vet fast.
Emergency · 24h veterinarian
My pet swallowed something toxic
Chocolate, grapes, xylitol, rat poison, antifreeze, lilies (cats): what to do in the first minutes.
Emergency · 24h veterinarian
Heatstroke
Panting hard, red gums, thick drool, staggering: it is an emergency. Cool down gradually and go to the vet.
Emergency · 24h veterinarian
My pet is choking
Hard coughing, pawing at the mouth, trouble breathing: what to try at home and when to stop and rush to the vet.
Emergency · 24h veterinarian
Sting or bite
Bees, wasps, processionary caterpillars, snakes and other animals: what to do in each case.
Emergency · Animal collection
I found an injured animal
An injured dog, cat or wild animal in the street: how to help without getting hurt and whom to call.
Emergency · I found a pet
A dog wandering on the road
A loose dog on a road is a danger to itself and to drivers. How to act without causing an accident.
Emergency · Emergency
Fire or evacuation with animals
Prepare a kit, know where to go and how to carry each animal before civil protection orders you out.
Care · Pet-friendly places
Travelling with your pet
Car, train, plane and borders: documents, microchip, rabies vaccine and comfort during the trip.
Care · Health information
Heatwave: protecting your pet from the heat
Walks, water, shade, hot pavement and the car: the rules for days of extreme heat.
Care · Behaviour training
Fireworks and thunderstorms
New Year, summer festivals and storms: how to reduce fear and prevent escapes.
Law · Animal protection law
Microchip and SIAC registration
Dogs, cats and ferrets must be microchipped and registered in SIAC in the owner name. What is needed and what changes when you move.
Law · Animal protection law
Leash and muzzle in public
In the street a dog goes on a leash or muzzled; on transport and in certain places the rules tighten. What the law asks and what is common sense.
Law · Animal protection law
Potentially dangerous dogs
Which breeds are on the list, which licence is required and which duties the keeper has.
Law · Animal protection law
Abandoning an animal is a crime
What the law says, what those who abandon risk, and the alternatives when you can no longer care for the animal.
General information, with no legal or veterinary value. In an emergency call 112 or a vet right away; always confirm procedures with the official bodies.